Shipping and delivery
Thank you for shopping with Anointed Aromas! Each order is carefully prepared and packaged to ensure your handcrafted products arrive safely.
Processing Time
Because our products are handcrafted in small batches, please allow 2–5 business days for your order to be processed and prepared for shipment. Processing time does not include weekends, holidays, or carrier transit time.
Shipping
Shipping rates are calculated at checkout based on your order and delivery location. Once your order has shipped, you will receive a confirmation with tracking information when available.
Estimated Delivery
Delivery times vary depending on the shipping carrier and destination. Once a package has been transferred to the carrier, delivery delays caused by weather, holidays, carrier disruptions, or other circumstances outside our control may occur.
Incorrect Addresses & Returned Packages
Please double-check your shipping address before placing your order. Customers are responsible for providing a complete and accurate delivery address. Additional shipping charges may apply if an order must be resent due to an incorrect address or a package being returned to us.
Lost, Damaged, or Missing Packages
If your order arrives damaged or an item is missing, please contact us as soon as possible with your order information and photos of the package and damaged product, when applicable. We will review the situation and work with you toward an appropriate resolution.
For packages marked as delivered but not received, please first check around the delivery location, with household members or neighbors, and contact the shipping carrier. If you still cannot locate your package, please contact us.
By placing an order with Anointed Aromas, you acknowledge and agree to this Shipping & Delivery Policy.